ITIL® Service Lifecycle - Managing Across The Lifecycle

Course Content

Learners will be able to increase their awareness and skill in the resulting topics:

• Introduction to IT Service Management Business & Managerial Topics
• Managing the Planning and use of IT Service Management
• Management of Strategic Change
• Risk Management
• Managerial Roles
• Understanding Organizational Encounters
• Lifecycle Project Valuation
• Understanding Corresponding Industry Guidance

The exam is to be completed at a mutually convenient date (please see the below details for further information).

Online Exam:

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

The benefits of Online Exams are:

• Rather than having to be out of the office for a paper exam, once you have received your exam voucher you can arrange directly with the accrediting body for a time that suits you
• It allows you to complete all revision activities at your own pace to help you prepare for your exam to maximise your passing potential
• It allows you to revise further before taking the exam
• Exam results are issued much quicker than the paper based format

Compatibility Check for Online exam:     Please click here

Exam Guidelines:                                  Please click here