Course Introduction

Performance Management Training course describes the significance of an effective performance management system in helping organisations accomplishing short-term and long-term goals. This course will teach the delegates how to manage and evaluate staff, develop their competencies and improve organisational performance. They will learn how to set goals and assign work, review and recognise performances and deal with performance issues. They will also understand the importance of creating performance management plan and how to implement that plan. After the completion of the course, the delegates will gain an understanding of the principles of effective performance management.

This training course provides essential techniques required for managing employees and performance of the team. Candidates will know how to integrate key success factors into a performance management system. They will understand the concept that performance management is not a one-time supervisory event, but it is a continuous process of planning, facilitating, assessing, and improving individual and organisational performance. Delegates will learn about the various shortcomings of performance management, the process of performance appraisal and conflict resolution in an appraisal discussion.

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What's Included

Find out what's included in the training programme.

Course Content

The topics covered by this Performance Management Training Course include:

What is Performance Management?

  • Introduction to performance management
  • Importance of performance management
  • Performance management plan
  • Constructing a performance management culture

Performance Management Principles

  • Principles of PM framework
  • Performance management benefits
  • Performance management cycle
  • Role of HR and Supervisors within performance management

Setting performance measures

  • Setting SMART objectives
  • Communicating performance objectives
  • Identifying essential behaviours that drive high performance

Reviewing and assessing performance

  • Reviewing levels of performance
  • Assessing and evaluating the performance
  • Giving constructive feedback

Performance Improvements

  • Identifying performance problems
  • Determining causes of the problems
  • Managing and dealing with poor performance
  • Encourage communication to solve performance problems

Leadership and Motivation

  • Role and attributes of the leader
  • Leadership styles
  • Leading work team
  • Improving individual performance through leadership
  • Motivation factors
  • Techniques of motivation
  • Steps in motivation
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Delivery Methods

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Course Schedule

Select Your Location

Derby from £2995
Dundee from £2995
Fleet from £2995
Gatwick from £2995
Kingston upon Hull from £2995
Middlesbrough from £2995
Poole from £2995
Stoke-on-Trent from £2995
Sunderland from £2995
Wokingham from £2995

FAQs

There are no preliminary requirements for attending this ‘Performance Management Training’ course.