Course Introduction

The ITIL® Overview training certification delivers an outstanding outline on understanding the topic of Service Management. The 1 day ITIL® certification also allows the learner to study the 5 core volumes which builds the ITIL® methodology.  After involvement in this course, candidates will be able to develop a complete awareness of the ITIL® training course.

What's Included

Find out what's included in the training programme.

Course Content

Learners will be able to increase their awareness and skill in the resulting topics:

  • To recognise the key values and vocabulary applied in ITIL® and IT Service Management.
  • To appreciate why ITIL® is so significant today.
  • Describe the key advantages of an IT Service Management based method.
  • Recognise why ITIL® is being applied within the business.
  • To support active candidates in the application method.

Delivery Methods

)

ITIL® Overview Enquiry

Enquire Now


----- OR -------

Reach us at 44 161 768 4797 or info@datrixtraining.com for more information.

FAQs

Datrix can support you with the ITIL® courseware folder, certificate a highly skilled trainer and refreshments.