Change Management Foundation & Practitioner

All courses are offered by Datrix Training Services Ltd, an Affiliate of The Knowledge Academy Ltd., an Accredited Training Organisation of The APM Group Ltd.

Change Management Foundation and Practitioner

What is Change Management?

This project management methodology is one of the most popular courses with Datrix Training and provides a globally recognised qualification which is valued significantly by employers. The Change Management certification teaches you how to deal with changes in the workplace before, when and after they occur. You will be able to know by the end of the course how to have a sense of authority when a change occurs and be able to manage the situation in a safe and sensible manner. You will not only gain knowledge on how to cope with change but also will have gained experience on how to handle different situations in the workplace, giving you valuable skills which will help you greatly in your career.

All courses are offered by Datrix Training Services Ltd, an Affiliate of The Knowledge Academy Ltd., an Accredited Training Organisation of The APM Group Ltd.

What does the course itself include?

The Change Management training course lasts for 5 days and is built of a two-part structure which consists of both foundation and practitioner skills. Throughout the first three days of the course, you will gain an understanding of what is involved in the foundation exam and this will prepare you for the in depth knowledge of the certification. Passing the foundation exam proves to employers that you have a significant amount of knowledge and has gone through in depth training within the Change Management certification.

The practitioner course is taken over the last two days. You will be training for the exam during the first day and in the second day will be taking your practitioner exam where you will gain a qualification in Change Management Practitioner. Throughout the two days, you will be using the knowledge which you have gained during the Foundation course and will be taught how to apply it to a given scenario which could potentially occur in a workplace. The exam will confirm whether or not you can do this.

The different topics in this course are the following:

• Understanding the impact of change
• Supporting and preparing for impending changes
• Developing effective change teams
• Understanding and managing others through changes
• Getting buy-in; dealing with individual and organisational resistance
• Building and maintaining good working relationships with stakeholders
• Becoming more creative with change solutions

Foundation Exam:

• Strong focus on candidate’s knowledge of the topic
• Closed-book
• Multiple-choice
• 50 questions
• 40 minutes
• Pass mark is 50%

Practitioner exam:

• Focuses on applying knowledge to a case study scenario
• Objective-testing, a type of multiple choice
• 4 questions with 20 marks each
• 5 hours
• Pass mark is 50% (40 marks out of 80)
• Open-book - delegates may take ‘The Change Manager’s Handbook’ in with them

The Practitioner exam is to be completed at a mutually convenient date (please see the below details for further information).

Online Exam:

The week prior to the course you will receive an email from our exam bookings team inviting you to request your online exam voucher.

The benefits of Online Exams are:

• Rather than having to be out of the office for a paper exam, once you have received your exam voucher you can arrange directly with the accrediting body for a time that suits you
• It allows you to complete all revision activities at your own pace to help you prepare for your exam to maximise your passing potential
• It allows you to revise further before taking the exam
• Exam results are issued much quicker than the paper based format

Compatibility Check for Online exam:   Please click here

Exam Guidelines:                                Please click here

What are the benefits of taking this course?

This course is a very worthwhile course for a variety of reasons:

• Companies will be able to respond much quicker to demands of their customers
• The company will be able to implement change and impact the business positively in the process
• It takes the company less time to implement change in the workplace
• The performance of employees increases when the change process is understood and the staff feel supported because of this
• An effective process lowers any risks of problems associated with change
• Customer service will increase when there are confident employees who have in depth knowledge
• The costs associated with change are significantly lowered
• The company’s sense of teamwork and cooperation will increase largely.

What are the other courses in Change Management like?

Change Management Foundation:

• Lasts for three days with training for the first two days of the course and an exam on the third day of the course
• Provides you with knowledge in Change Management which you can acquire during the training then apply to your exam
• Suitable for anybody interested in learning more about and managing change in the workplace.
• Covers the following topics:
• Individual Change
• Team Change
• Organisational Change
• Leading Change
• Perfect for people who are new to Change Management

Change Management Practitioner Upgrade:

• Lasts for two days - first day is training and last day has an exam
• Reading before the course - 15 hours of study approx.
• Suitable for anybody who wants to know more about Change Management
• Delegates must have achieved pass at Foundation before doing Practitioner exam.
• Topics include:
• Change and the Individual
• Change and the Organisation
• Communications and Stakeholder Engagement
• Change Management Practice

How can I contact you?

If you would like to take part in a foundation and practitioner course, have any queries or wish to give us constructive feedback, please contact us using the following methods:

Email us at: info@datrixtraining.com. Our customer service is very helpful and we respond as quickly as possible to your emails.

Call us using our phone number: 0800 781 0626. We respond as soon as we can to your calls to ensure that you have an exceptional experience whilst contacting us.