Microsoft Outlook Masterclass

The course covers the following topics:

Module 1 - Email Model

• The Outlook Inbox
• Creating and Replying to Emails
• Contacts
• Creating New Contacts
• Advantages of Email
• Email Etiquette
• Email and Viruses
• Digital Signatures 

Module 2 - Getting Started with Outlook

• The Outlook Components
• How to use Ribbons
• Folders
• Quick Access Toolbar (QAT)
• Adding importance
• Requesting message receipts
• Cc and Bcc
• Adding comments to replies
• Finding related messages 

Module 3 - Working with Attachments

• Inserting a File Attachment
• Attaching other Outlook Items
• Previewing Attachments
• Saving a File Attachment
• Opening a File Attachment 

Module 4 - Flagging Messages

• Message Flags
• Flagging Messages in the Message List
• Sending a Message with a Flag
• Adding a Reminder to your Messages
• Changing the Default Quick Click Flag
• Removing a Flag 

Module 5 - Junk Email

• Junk Emails
• Spamming
• Phishing
• Understanding Junk Email Options
• Marking Messages as Junk Mail
• Marking Messages as Safe
• Deleting Junk Email 

Module 6 - Working with the Calendar

• Accessing the Calendar
• Changing the Calendar Arrangement
• Creating a Second-Time Zone
• Removing a Time Zone
• Creating a New Calendar
• Working with Multiple Calendars
• Understanding the Weather Bar 

Module 7 - People

• Understanding People View
• Printing Contact Information
• Deleting a Contact
• Recover a Contact
• Create Contact Groups
• Remove Members of Contact Group

Module 8 - Tasks

• Creating Tasks
• Changing Task Views
• Deleting Tasks
• Printing a Task List

 Module 9 - Working with Rules

• About Rules
• Creating a New Rule from a Template
• Selecting the Rule Conditions
• Selecting the Rule Actions
• Selecting the Rule Exceptions
• Naming and Reviewing the Rule
• Testing the Rule

Module 10 - Scheduling Meetings

• Creating a New Meeting
• Scheduling Assistant
• Recurring Meetings